I hear people say that about Nextcloud often, which is part of why I haven’t bothered setting it up yet.
Is there a technical reason why it’s slow and clunky? Any problematic choices with how it was built?
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It has been slowly improving. It used to be a lot worse but I have a lot less issues with it now than I did before all the changes. Its not the fastest best way to do anything, there are better calendar, file sync, email etc etc applications out there in every category that run better but its also quite an easy way to make a lot of things happen.