Not that I use them anymore anyway, cancelling my old account, but name and shame any companies who conveniently can’t support their free base. Also - it’s VNC. It’s a protocol. There’s a dozen free clients out there.
They are making Cloud Microsoft sysadmins, as opposed to on-premises sysadmins. Which means the new crop of admins are just high tier application admins, and have no idea how to manage infrastructure, configure hardware, or actually troubleshoot problems with the application, since they don’t have access to it at that level. All of this makes businesses more and more reliant on the cloud, which is exactly what these providers want.
So glorified help desk folks… Kids these days don’t have a clue how anything actually works…