If you haven’t seen it yet, we recently made the announcement that starting July 1, 2026, the price of “Jellyfin Premium+ One Super Unlimited (with Ads)” will increase to $0.00 USD*. There has been a lot of enthusiasm regarding charge backs, and we’re simply blown away by the community’s response.
As we’ve had a high volume of inquiries, I’d ask if you could please wait until I’m off the support email shift to reach out about this issue. I’ve attached our schedule so you’ll know when it is safe to reach out.
Thanks, and happy streaming!
*Example price in USD. Exact pricing in other currencies may vary.
I’m curious, was it a lifetime pass? If so, how does the price increase affect you?
Yeah, the reality is that the people who bought the Lifetime pass a few years ago have gotten their money’s worth several times over. Hell, in my first year alone, it saved me more money on streaming services than I spent on the lifetime pass. So I made my money back in less than a year.
It wouldn’t really, but you should already see “the writing on the wall”. Your own collections aren’t prioritized, and who knows what they’ll do next - putting ads into your own personal collections maybe?
The final straw was when sent that “you need to pay a monthly fee to do remote streaming” email. It was intentionally worded very unclear… and they just so happened to have a “bug” around that time where many users got an error message saying that they needed to buy it, which isn’t true, because I had a lifetime pass on the server.
It didn’t feel ethical for me to continue using Plex, when I needed to explain to some friends and relatives that they should absolutely not give any of their money to Plex.
A lot of people are too hung up on what could happen, rather than what is happening. I don’t see anything other than my own media since Plex can remember that that’s how I want to use it. In daily use I don’t see any of their additional attempts to generate income. I can share with anyone easily and not expect them to mess with any VPN or other tricks to connect remotely, and neither do I have to set any of that up.
It’s nice that there are good alternatives, but none of them are a complete replacement for Plex. Jellyfin users on lemmy are just in a very special bubble within a bubble.
Yep, it’s not a bug until they get called out.